The following Conditions of Sale, and any related policies incorporated by reference, govern all sales of products that you (the “Customer” or “you”) may order from D'Monze. These Conditions of Sale apply to purchases made via the D'Monze website identified by the domain name [www.dmonze.com] and any associated digital platforms (collectively, the “Platform”), as well as through any telephone or online customer service channels (collectively, the “Client Relations Center”).

By placing an order through the Platform or Client Relations Center, you confirm your agreement to these Conditions of Sale. If you do not agree, you will not be able to order any D'Monze products through these channels. Sales conducted through D'Monze boutiques or authorized retailers are not subject to these Conditions of Sale.

We reserve the right to update these Conditions of Sale at any time, and your continued use of the Platform constitutes your acceptance of the revised terms. Customers are encouraged to review these Conditions of Sale periodically. If you do not accept any modifications, you must contact the Client Relations Center to cancel your registration and refrain from placing further orders.

1. Purchasing Eligibility

1.1 Only individuals (not legal entities) who meet the following criteria may place orders through the Platform or Client Relations Center:

• You have reached the age of majority in your jurisdiction (typically 18 years of age).

• You have the legal capacity to enter into binding contracts.

• You reside in the United States or other authorized shipping destinations.

1.2 By placing an order, you confirm that you are purchasing as a bona fide end-user customer, not for resale, distribution, or other commercial purposes.

2. Product Availability and Limitations

2.1 All orders are subject to product availability and acceptance by D'Monze.

2.2 D'Monze reserves the right to:

• Modify the assortment of products available for purchase.

• Limit the quantity of products that may be purchased in a single transaction.

• Refuse orders exceeding a specified number of products or orders suspected of fraudulent or unauthorized intent.

2.3 Product availability may vary by location. Certain products may not be available for sale or delivery in all jurisdictions. Please contact the Client Relations Center for assistance with specific inquiries.

3. Account Registration and Personal Information

3.1 To place an order, you may create an account on the Platform or proceed as a guest. Account registration requires valid and up-to-date personal information, including your legal name, email address, phone number, and billing/shipping information.

3.2 You are responsible for maintaining the confidentiality of your account credentials. D'Monze is not liable for unauthorized access or misuse of your account resulting from failure to safeguard your login information.

3.3 All personal information provided during account registration or checkout will be handled in accordance with our Privacy Policy.

4. Orders

4.1 Placing an Order: Orders may be placed through the Platform by selecting products, adding them to your cart, and completing the checkout process. You must review and confirm all details before submitting your order.

4.2 Order Confirmation: Upon placing an order, you will receive an acknowledgment email with your order details. This acknowledgment does not constitute acceptance of your order.

4.3 Order Acceptance: D'Monze reserves the right to accept, refuse, or cancel orders at any time. You will receive an email confirmation once your order has been accepted and shipped.

5. Pricing, Taxes, and Payment

5.1 All prices are listed in U.S. dollars and are subject to change without prior notice.

5.2 Applicable sales taxes and shipping costs will be calculated during checkout and itemized in your order confirmation.

5.3 Accepted payment methods include major credit cards, PayPal, and other payment options listed on the Platform. Payment must be authorized at the time of order placement.

5.4 D'Monze reserves the right to perform security checks on payment information to prevent fraud or unauthorized transactions.

6. Shipping and Delivery

6.1 D'Monze ships to addresses within authorized destinations. We do not ship to P.O. boxes, APO/FPO addresses, or hotels.

6.2 Shipping lead times are estimates and may vary based on your location and selected shipping method. You will receive tracking information once your order has shipped.

6.3 Title and risk of loss for purchased products pass to you upon delivery.

7. Returns and Exchanges

7.1 Products may be returned or exchanged in accordance with our Return Policy within 30 days of receipt, provided they are in unused condition with all original packaging and documentation.

7.2 Customized, engraved, or personalized products are non-returnable and non-refundable.

7.3 Refunds, where applicable, will be processed to the original payment method.

8. Intellectual Property

All content on the Platform, including but not limited to text, images, logos, and trademarks, is the exclusive property of D'Monze and is protected by copyright, trademark, and other intellectual property laws. Unauthorized use is strictly prohibited.

9. Limitation of Liability

To the maximum extent permitted by law, D'Monze shall not be liable for any indirect, incidental, or consequential damages arising from your use of the Platform, products, or services.

10. Governing Law and Dispute Resolution

10.1 These Conditions of Sale are governed by the laws of the United States of America, without regard to conflict of laws principles.

10.2 Any disputes arising under these Conditions of Sale will be resolved through binding arbitration in accordance with the rules of the American Arbitration Association (AAA).

11. Contact Information

For questions or concerns, please contact us at info@dmonze.com

By placing an order, you acknowledge that you have read, understood, and agreed to these Conditions of Sale.